The brand book had aesthetic direction but didn't cover the formats Scilife used every day. There was no criteria for infographics, carousels, or presentations. The colors didn't generate enough contrast for digital pieces. And the assets that volume of production required simply didn't exist. Without them, every new piece required interpreting a system designed for a different context. The result was inconsistency, but not the obvious kind. Everyone knew something wasn't working. Nobody could point to exactly what.
The first thing I did was map what existed and what was missing for digital. The system had been in use for a year, but digital pieces were inheriting the print language without adapting it: no safe zones for LinkedIn, no typographic hierarchies to guide focus in the minimal time a user gives a piece, no criteria for the formats used every day. As I started designing, I began to understand which parts of the system worked and which had no answer for those formats.
The first decision I made was about images. The system relied heavily on stock photography. The problem wasn't aesthetic, it was about representation: the photos were generic and had nothing to do with the actual work of Scilife's users, who operate in regulated industries like pharma and medical devices. I proposed cutting them back. My manager didn't want to eliminate them entirely, so we agreed on a rule: real photography for concrete contexts like client cases or team content, illustrations for everything else. That agreement was what made expanding the library make sense.